Privacy Policy

Last Updated: Dec, 15 2024

This Privacy Policy describes how [CoachoAI] ("we," "us," or "our") collects, uses, and shares information when you use our website and/or mobile application (the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy.

Information We Collect

User-Provided Information: When you use our Service, you may provide us with personal information, such as your name, company, email address, phone, while registering with us.
Automatically Collected Information: We may collect certain information automatically, including your IP address, device type, and browser information.

How We Use Your Information

Provide and Improve the Service: We use the information you provide to authenticate your Google Social Login or other login types and to provide and enhance the functionality of the Service.
Communicate with You: We may use your email address to send you important information regarding the Service, updates, or changes to our policies.
Ensure Security: We take measures to ensure the security of your information and to protect against unauthorized access.
Personalized Plans: Your input, such as career goals, skills, and feedback from mock interviews, is used to tailor a learning roadmap.
Mock Interview Insights: We uses AI to provide feedback on performance, focusing on areas of improvement and progress tracking.
Career Decisions: supports your preparation and provides insights to aid in decision-making. However, all career decisions, including job offers, career changes, and interview outcomes, are ultimately made by you or relevant third parties.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share information with trusted third parties who assist us in operating our Service, conducting our business, or servicing you.

Limited Use Policy

CoachoAI's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

Your Choices

You can control the information you provide through the settings of your Google account. You may also contact us at to review, update, or delete the personal information we have collected.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.

GDPR Compliance

Data Controller
CoachoAI,
hello@coacho.ai

Legal Basis for Processing

We process personal data under the following legal bases as per Article 6 of the GDPR:

Performance of a Contract: To provide and manage the services you request, such as updating resume.
Consent: When you provide explicit consent for specific processing activities, such as receiving updates about future job opportunities or interview preparation.
Legal Obligation: To comply with legal obligations, such as employment laws and regulatory requirements.
Legitimate Interests: To improve our services, provided such interests are not overridden by your fundamental rights and freedoms.

Data Subject Rights

Under the GDPR, you have the following rights regarding your personal data:

Right of Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request the correction of inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent (where applicable).
Right to Restrict Processing: You can request that we restrict the processing of your data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format, and have the right to transmit those data to another controller.
Right to Object: You can object to the processing of your data on grounds relating to your particular situation, where the processing is based on our legitimate interests.
Right to Withdraw Consent: If the processing is based on consent, you can withdraw your consent at any time.

To exercise these rights, please contact us at hello@coacho.ai.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Specifically:

Resume Data: Retained for upto 1 year for potential follow-up and to comply with legal obligations.
Future Opportunities: With your consent, we may retain your data for up to 1 year for consideration for future job openings. You may withdraw your consent or request deletion at any time.
Legal and Compliance: We may retain data for longer periods where necessary to comply with legal obligations or for the establishment, exercise, or defense of legal claims.

International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data in accordance with GDPR requirements.

Automated Decision-Making

We does not make any decisions that affect users automatically. While AI assists in crafting personalized learning plans, suggesting interview preparation strategies, and generating mock interview feedback, all recommendations are advisory and meant to guide your preparation. Final decisions on your progress and career readiness are entirely yours.

Complaints

If you believe your data protection rights under the GDPR have been violated, you have the right to lodge a complaint with a supervisory authority, particularly in the EU country where you live, work, or where the alleged infringement occurred.

If you have any questions about this Privacy Policy, please contact us at hello@coacho.ai.